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We had a metal roof installed on our home in Apr. 2023. Prior to that, Valley Roofing was the only company that visited our property to inspect the old roof... read more and provide a quote (all other roofing companies simply provided virtual quotes). Tom and Michelle were very easy to work with, explaining the tradeoffs in different materials and setting expectations on work schedule (which later turned out to be accurate). The actual install only took one day, and we are very happy with how our roof turned out. I would highly recommend, at the very least, for you to consider Valley Roofing and Restoration for your next project. I am confident that after speaking with them and learning more about their services, you will find they compare favorably to local competitors.

Tom and Michelle were excellent to deal with! No pushy sales tactics like other companies they were honest and upfront. They were quick to respond to emails and phone calls.... read more The crew showed up early and did an awesome job with the roof and clean up! You would never had known they were here if it wasn’t for the new roof. Would recommend Valley roofing to anyone in the area who needs any kind of roofing work done!

Let’s face it — no one likes replacing their roof. But Valley Roofing makes the process as easy and efficient as possible. Tom and Michelle delivered a great price, excellent... read more customer service, and quality work, without any hassles or runaround. Everything was transparent and communicated clearly and attentively. The work and clean-up was excellent. My highest recommendation.

Without any hesitation, my wife and I would work again with Valley Roofing Restoration. Having to get a new roof is typically a stressful situation: financially, logistically, and often... read more emotionally (depending on the circumstances). In our case, we uncovered some potential mold issues that we suspected were caused by the workmanship (insufficient flashing) of the previous owner's roofers. Because several family members are highly sensitive to mold, it was critical that we address this issue immediately. During the tedious process of calling different roofing companies for quotes, Valley Roofing Restoration owners, Tom and Michelle, were everything we needed to make this stressful decision less stressful. They were prompt, clear, empathetic, and simply answered all of our questions honestly, setting clear expectations without overpromising; it felt like we were dealing with people of integrity, which has not often been our experience when working with contractors. Their quote also happened to be the most cost effective at almost 32% less than the vendor we were initially considering, using the same materials and warrantee. So my wife and I quickly decided to move forward with Valley Roofing Restoration, with the expectation that the work may not get started for another 4+ weeks, pending weather and permits (other vendors were telling us that they might not get us on the schedule until 5-6 months later). Much to our delight, Tom and Michelle were able to commit a crew to start work one week after paying our deposit. The work was completed on budget and took exactly how long Tom estimated (3 days). On day 1, Tom showed up and introduced us to Ernesto, the project lead and made sure we were all on the same page regarding the many details and concerns we previously shared with Tom and Michelle. Throughout the build, Ernesto was accessible for any questions or concerns I had and was forthright with his explanations. At one point, we had a question about a dryer vent that was potentially impacted by the roof work, and Michelle showed up personally to assuage our concerns and explain the next steps to resolve the issue. The crew was efficient, respectful of our property and our neighbors, and their cleanup was thorough. In addition to getting our roof replaced, we had the challenge of coordinating the roof work with the availability of the other contractors and inspectors (mold remediation, general contractors, etc.). Not only did Tom and Michelle work with us on this timing, but the crew even removed siding in the affected areas to expedite the mold remediators' assessment, and they worked it out so that Ernesto could put the siding back after the mold remediation was done. We had one moisture concern in the attic come up after the roof was done and again, Tom promptly showed up to inspect the issue. His assessment was that the moisture was caused from the prior roof and that we shouldn't experience any new moisture, but offered to come back if he was incorrect. Since then, we've had multiple rainstorms and confirmed that no new moisture resulted. Again, with all the stress and money that went into this, my wife and I felt very lucky to have found Valley Roofing Restoration. One of the most important criteria we had in deciding who to use was trustworthiness and accountability; both of which we got from Tom, Michelle, and Ernesto. That they were as well-priced was just the cherry on top. We've already referred them to 2 of our neighbors from our previous neighborhood 🙂

We found ourselves in need of a new roof this fall, got a wide range of estimates and ended up choosing Valley Roofing and Restoration. Tom and Michelle were excellent... read more to work with. Tom walked us through the estimate process very clearly and honestly, Michelle was in touch and kept us up to date as we moved closer to the installation, and Maria and the rest of the crew were absolutely great on the big day. They showed up on time, did great work, clean up was diligent (no flat tires!), and overall it was a really smooth experience. They also arranged for some new gutter/replacement work we also wanted done after the roof was replaced. Would definitely recommend hiring Valley Roofing and Restoration.

Valley Roofing made the experience of getting a new roof painless and almost enjoyable.

They were professional and friendly from day one. We had a complete roof tear down that got done in one day. Clean up was amazing not a nail... read more or speck of old tiles. Will recommend them. Great company

Great people to work with. They did exactly what they said they would. Quality work. My yard was cleaner than before they started

It was a pleasure dealing with Valley Roofing for the roof replacement on our house. They were thoroughly professional from beginning to end. Tom provided an assessment of the roof... read more on his first visit, checking it both externally and internally to spot possible problems. The estimate that he gave was fully detailed. The work crew was well organized and hard working, always showing up on time and working even into the late hours to finish the work for the day. We are very glad that we picked Valley Roofing out of the four roofers who submitted estimates.

My husband and I can’t say enough about how wonderful Valley Roofing is. From our first meeting with Tom for an estimate, to the crew who replaced the roof,... read more to Michelle’s updates prior to the job completion and the billing process. Every step was made easy for us. Ernesto and his crew’s professionalism and workmanship was stellar. The clean up was amazing. They didn’t leave even one nail or piece of shingle behind. The entire roof of our house and shed was completed in one day as well as the clean up. The crew consisted of very hard workers! We were blown away with how hard they worked. We’re certain that anyone who hires Valley Roofing will be delighted.

Very professional! Told me they would call when the materials came and would schedule installation at that time. stayed and worked late to finish knowing rain was coming the next... read more day. Very happy with the service.

Valley Roofing was personable, professional and the work was great quality. They communicated well and gave us a great roof.

I just got my roof replaced by Valley Roofing, and I'm very happy! They delivered on time and as promised, and they didn't hit me with a bunch of surprise... read more extra fees. I am very happy with my new roof in Hadley, and they gave me a good price as well. I got an estimate from a big out of state roofing company that was more than twice the cost! I'd recommend Valley Roofing to anyone looking for a new roof out there!

Great company to work with! Very quick to get the job done. Great with communication and giving their honest opinion. Would highly recommend!

Valley Roofing did an excellent job with our roof. They were affordable, responsive, on time and no mess behind. Highly recommend.

Best price in town! Tom stands by his work, literally... The roof itself looked great upon visual inspection, but me wanting to make sure everything was done right I asked... read more him to walk the roof after installation, and he did it without hesitation! Which put aside any worries I may have had. His work is followed by a Lifetime Warranty which can be passed onto the next homeowner if their info's shared within a certain timeframe per the contract. I was provided the manufacturers warranty for the shingles. All questions and concerns were addressed timely. Communication and customer service is second to none! I recommend them for anyone in the Western, MA area needing a re-roof or repairs to their roof.

Very professional business the roof technicians were top-of-the-line. And they left the house better than when they started good product for a reasonable price. Definitely five stars.

I can't stop bragging enough about Valley Roofing and will recommend Valley Roofing to all my family, friends and coworkers. Owners of this company are absolutely amazing! Crew that showed... read more up in the morning are phenomenal!!! They finished my roof in one day. Even my neighbors were all impressed at how hardworking, clean and professional the crew was. I am beyond happy. thank you Valley Roofing!

Tom’s crew was exceptional.Very efficient and detailed in their work! They took care to protect all my plants and shrubs! There wasn’t any sign of debris as the cleanup was... read more amazing! Good quality and professional work! They have my recommendation!!

The crew went above and beyond and finished in one day when I thought it would be two. The roof looks great.

Quality work at a reasonable price. Pleasant experience with owners and crew. I would recommend to family and friends.

This business is run very well. All phases of the company are excellent. If you need a new roof, Valley Roofing is your best bet.

We are very pleased with Valley Roofing and Restoration. It really was a pleasure working with Tom and (especially) Michelle The timing of the work was as predicted, the crew... read more was professional and friendly and clean-up was great. It was also a good value for the price. I would highly recommend them.

Tom, Michelle and their entire crew were polite, professional and timely. Although our roof work included two separate properties located across the street from one another, the work was completed... read more in one day! Valley over delivered - something extremely rare these days. We are extremely pleased with our results and unconditionally recommend and endorse Valley Roofing.

We recently had a new roof put on with Valley Roofing and Restoration. Tom and Michelle were great to work with. We were very satisfied with... read more the results and were thrilled to not feel price gouged which was the case with other companies. Additionally, they vented our bathroom fan outside vs. leaving it venting into our attic space which we were very pleased as it was not offered by other companies...and offered to put a new roof on our shed as well with a fair price. We highly recommend Valley Roofing and Restoration!

It was time for a new roof on our home and garage and we had a handful of companies come out and assess and give quotes. Of those 5 we... read more chose Valley Roofing and Restoration and we are certainly glad that we did. Having never needed a new roof before it seemed a bit daunting to me but from the initial visit with the owner Tom Morin we pretty much knew who we would be hiring. His wife Michelle reached out and let us know the scheduled date of install and when the dumpster would arrive. The crew showed up early morning on time and worked in the heat all day, 13 hours to get the job done. With a few last touch ups needed Tom assured me someone would be back to take care of it. I highly recommend Valley Roofing and Restoration when ever it comes time for you to replace or even repair your roof. Great company, quality people. Thanks guys for putting a beautiful new hat on our home & garage. Eric & Marlane Velthouse

A very honest operation! I was impressed the minute I got the quote. It was very detailed and they did exactly what they said they were going to do, and... read more cared about the work they were doing. The crew was fantastic! No compromises on what you were promised and the final product. And the price was almost half of what some of these crooks out there were quoting, with their salesman type approach full of BS and inaccuracies. Hard to find a contractor you can trust these days, especially in the post-covid madness. I’ve already recommended Valley Roof and Restoration to friends looking for a roof!