Reviews 

Very detailed quote. Job done exactly as described. Michelle and Tom were on top of everything pre/during/and post job. Great communication as to when dumpster would show up, materials, and crew to start project. Always available to answer questions quickly. Highly recommend using Valley Roofing.

Great experience working with Valley Roofing. My roof would leak when it rained so I reached out to a few companies and went with Valley Roofing. Tom and Michelle were great to work with, very friendly and were always available to answer any questions I had. The Valley Roofing crew showed up on time and were very respectful of the property, they cleaned up at the end of the day and were right back at it the next morning. the roof came out great and was completed on time. I would definitely recommend them to anyone who is looking to have any roof work done.

Long story short: Excellent work, great looking roof. I highly recommend. Long story: The entire process, from estimate to a new roof, was seemless. Communication was great, the crew was there at the time/date projected (to the minute), and the end result was absolute quality. The crew worked like a well-oiled machine; most of the work was done the first day, even with a lot of planking rework required (house is almost 100 years old). A couple of highlights: The crew was right on time, everyday, and extremely professional. The communication, from estimate to scheduling was point-on accurate. The materials used where high quality. The price, in comparison to quality, probably can't be beat for this area. My gutters and gutter guards were reinstalled to how they were originally installed (this is very rare, and I was pleasantly surprised). Tom addressed any concerns I had that day, without delay. Roof work in progress can look like a warzone, but when the crew finished up you wouldn't have even noticed they were there. Great clean up. To me, Tom, Michelle, and the crew really care about the work they're doing. It was a privilege to work with them. They cared about our house as much as we do. Again, highly recommended.

I am totally satisfied with the product, price, and workmanship.

Great people to work with and excellent communication throughout the project. We are very happy with the outcome and look forward to working with them again for our future needs.

Had to postpone because of the weather but when the crew did get here (after two days of rain) they really did a great job and finished a 2500 sq. ft. roof in one day! They did a super job. Cleaned everything up nicely. They really hustled all day long. Well done.

From start to finish Tom and Michelle were great to work with. Tom came out to the site within days of asking for a quote. The job consisted of striping two layers of old shingles and applying new shingles. The quote provided was by far more professional than the other two quotes I received. The satellite print of the roof, work-scope and bill of materials for the job was all in the quote. If you need a roof replacement don’t hesitate to contact them, the crew worked non stop all day and did a great job cleaning up after they finished. Plus a lifetime labor warranty. As I said in the beginning they were great to work with.

We chose Valley Roofing to do the roof of our 4-unit condo building after getting estimates from them and three other companies. They were professional and a pleasure to do business with. Their price was very reasonable and I could tell just from the way the estimate was presented and explained, this is a company that cares enough to get good employees and treat them well. The team that did the job was absolutely awesome, hardworking, pleasant, and careful to clean up very thoroughly. I cannot recommend them highly enough.

We are thrilled to share the fantastic results! The new roof from Valley Roofing and Restoration is a testament to their team's commitment to excellence and hard work. We are grateful for their dedication and are delighted to have had the opportunity to work with them !!!

Exceptional workmanship. Roof looks great. Care was taken to protect shrubs and plantings around the house. All debris was removed and surroundings as clean as they were found. Highly recommend this company.

Valley Roofing sent over a large, skilled, hard-working crew that put a new roof on my big old three-storied house in two days. The crew worked with care and attended to the detail required to install an attractive and water-tight roof. Thank you to owner Tom, foreman Luis, Michelle in the home office, and the entire team for a job well done.

I'm very happy with the new roof. Their work crew was very professional. They were great about getting back to me to answer any questions that I had. I highly recommend Valley Roofing.

Valley Roofing is incredibly well priced, and the crew was very professional. The crew took less than a day to install the new roof and cleaned up all the debris very well. Highly recommend hiring them for your roof!

Replaced roof and did exactly what they said they were going to do, when they said they were going to do it! And…. Not a single scrap of roofing or nails left behind! Awesome job!

Very happy to have done business with them. Pricing was great and the job was completed in a day. looks great! The owners stayed in constant communication with me throughout the process, and their crew was professional and did an awesome job cleaning up after their selves. Highly recommened

Tom and Michelle run a very effective business and pay attention to each of our little questions. Their crew is professional, meticulous, and goes the extra mile to do a beautiful job.

We had our old roof and a new one replaced last week, and are very happy with it! Michelle is very friendly, and the price was the best for the services they provided. The cleanup the crew provided was also top notch, they did a really nice job.

My husband and I were extremely happy with our new roof. Tom and Michelle were there to answer any questions we had. Tom’s crew came promptly at 7:30 and was finished with our roof by noon. All the debris from the old roof was completely cleaned up and we now have a beautiful new roof. I would highly recommend Valley Roofing and restoration to anyone who needs a new roof. They even gave us a senior discount. Thank you Tom and Michelle.🙂Great Job

We had a metal roof installed on our home in Apr. 2023. Prior to that, Valley Roofing was the only company that visited our property to inspect the old roof and provide a quote (all other roofing companies simply provided virtual quotes). Tom and Michelle were very easy to work with, explaining the tradeoffs in different materials and setting expectations on work schedule (which later turned out to be accurate). The actual install only took one day, and we are very happy with how our roof turned out. I would highly recommend, at the very least, for you to consider Valley Roofing and Restoration for your next project. I am confident that after speaking with them and learning more about their services, you will find they compare favorably to local competitors.

Tom and Michelle were excellent to deal with! No pushy sales tactics like other companies they were honest and upfront. They were quick to respond to emails and phone calls. The crew showed up early and did an awesome job with the roof and clean up! You would never had known they were here if it wasn’t for the new roof. Would recommend Valley roofing to anyone in the area who needs any kind of roofing work done!

Let’s face it — no one likes replacing their roof. But Valley Roofing makes the process as easy and efficient as possible. Tom and Michelle delivered a great price, excellent customer service, and quality work, without any hassles or runaround. Everything was transparent and communicated clearly and attentively. The work and clean-up was excellent. My highest recommendation.

Without any hesitation, my wife and I would work again with Valley Roofing Restoration. Having to get a new roof is typically a stressful situation: financially, logistically, and often emotionally (depending on the circumstances). In our case, we uncovered some potential mold issues that we suspected were caused by the workmanship (insufficient flashing) of the previous owner's roofers. Because several family members are highly sensitive to mold, it was critical that we address this issue immediately. During the tedious process of calling different roofing companies for quotes, Valley Roofing Restoration owners, Tom and Michelle, were everything we needed to make this stressful decision less stressful. They were prompt, clear, empathetic, and simply answered all of our questions honestly, setting clear expectations without overpromising; it felt like we were dealing with people of integrity, which has not often been our experience when working with contractors. Their quote also happened to be the most cost effective at almost 32% less than the vendor we were initially considering, using the same materials and warrantee. So my wife and I quickly decided to move forward with Valley Roofing Restoration, with the expectation that the work may not get started for another 4+ weeks, pending weather and permits (other vendors were telling us that they might not get us on the schedule until 5-6 months later). Much to our delight, Tom and Michelle were able to commit a crew to start work one week after paying our deposit. The work was completed on budget and took exactly how long Tom estimated (3 days). On day 1, Tom showed up and introduced us to Ernesto, the project lead and made sure we were all on the same page regarding the many details and concerns we previously shared with Tom and Michelle. Throughout the build, Ernesto was accessible for any questions or concerns I had and was forthright with his explanations. At one point, we had a question about a dryer vent that was potentially impacted by the roof work, and Michelle showed up personally to assuage our concerns and explain the next steps to resolve the issue. The crew was efficient, respectful of our property and our neighbors, and their cleanup was thorough. In addition to getting our roof replaced, we had the challenge of coordinating the roof work with the availability of the other contractors and inspectors (mold remediation, general contractors, etc.). Not only did Tom and Michelle work with us on this timing, but the crew even removed siding in the affected areas to expedite the mold remediators' assessment, and they worked it out so that Ernesto could put the siding back after the mold remediation was done. We had one moisture concern in the attic come up after the roof was done and again, Tom promptly showed up to inspect the issue. His assessment was that the moisture was caused from the prior roof and that we shouldn't experience any new moisture, but offered to come back if he was incorrect. Since then, we've had multiple rainstorms and confirmed that no new moisture resulted. Again, with all the stress and money that went into this, my wife and I felt very lucky to have found Valley Roofing Restoration. One of the most important criteria we had in deciding who to use was trustworthiness and accountability; both of which we got from Tom, Michelle, and Ernesto. That they were as well-priced was just the cherry on top. We've already referred them to 2 of our neighbors from our previous neighborhood 🙂

We found ourselves in need of a new roof this fall, got a wide range of estimates and ended up choosing Valley Roofing and Restoration. Tom and Michelle were excellent to work with. Tom walked us through the estimate process very clearly and honestly, Michelle was in touch and kept us up to date as we moved closer to the installation, and Maria and the rest of the crew were absolutely great on the big day. They showed up on time, did great work, clean up was diligent (no flat tires!), and overall it was a really smooth experience. They also arranged for some new gutter/replacement work we also wanted done after the roof was replaced. Would definitely recommend hiring Valley Roofing and Restoration.

Valley Roofing made the experience of getting a new roof painless and almost enjoyable.

They were professional and friendly from day one. We had a complete roof tear down that got done in one day. Clean up was amazing not a nail or speck of old tiles. Will recommend them. Great company

Great people to work with. They did exactly what they said they would. Quality work. My yard was cleaner than before they started

It was a pleasure dealing with Valley Roofing for the roof replacement on our house. They were thoroughly professional from beginning to end. Tom provided an assessment of the roof on his first visit, checking it both externally and internally to spot possible problems. The estimate that he gave was fully detailed. The work crew was well organized and hard working, always showing up on time and working even into the late hours to finish the work for the day. We are very glad that we picked Valley Roofing out of the four roofers who submitted estimates.

My husband and I can’t say enough about how wonderful Valley Roofing is. From our first meeting with Tom for an estimate, to the crew who replaced the roof, to Michelle’s updates prior to the job completion and the billing process. Every step was made easy for us. Ernesto and his crew’s professionalism and workmanship was stellar. The clean up was amazing. They didn’t leave even one nail or piece of shingle behind. The entire roof of our house and shed was completed in one day as well as the clean up. The crew consisted of very hard workers! We were blown away with how hard they worked. We’re certain that anyone who hires Valley Roofing will be delighted.

Very professional! Told me they would call when the materials came and would schedule installation at that time. stayed and worked late to finish knowing rain was coming the next day. Very happy with the service.

Valley Roofing was personable, professional and the work was great quality. They communicated well and gave us a great roof.

I just got my roof replaced by Valley Roofing, and I'm very happy! They delivered on time and as promised, and they didn't hit me with a bunch of surprise extra fees. I am very happy with my new roof in Hadley, and they gave me a good price as well. I got an estimate from a big out of state roofing company that was more than twice the cost! I'd recommend Valley Roofing to anyone looking for a new roof out there!

Great company to work with! Very quick to get the job done. Great with communication and giving their honest opinion. Would highly recommend!

Valley Roofing did an excellent job with our roof. They were affordable, responsive, on time and no mess behind. Highly recommend.

Best price in town! Tom stands by his work, literally... The roof itself looked great upon visual inspection, but me wanting to make sure everything was done right I asked him to walk the roof after installation, and he did it without hesitation! Which put aside any worries I may have had. His work is followed by a Lifetime Warranty which can be passed onto the next homeowner if their info's shared within a certain timeframe per the contract. I was provided the manufacturers warranty for the shingles. All questions and concerns were addressed timely. Communication and customer service is second to none! I recommend them for anyone in the Western, MA area needing a re-roof or repairs to their roof.

Very professional business the roof technicians were top-of-the-line. And they left the house better than when they started good product for a reasonable price. Definitely five stars.

I can't stop bragging enough about Valley Roofing and will recommend Valley Roofing to all my family, friends and coworkers. Owners of this company are absolutely amazing! Crew that showed up in the morning are phenomenal!!! They finished my roof in one day. Even my neighbors were all impressed at how hardworking, clean and professional the crew was. I am beyond happy. thank you Valley Roofing!

Tom’s crew was exceptional.Very efficient and detailed in their work! They took care to protect all my plants and shrubs! There wasn’t any sign of debris as the cleanup was amazing! Good quality and professional work! They have my recommendation!!

The crew went above and beyond and finished in one day when I thought it would be two. The roof looks great.

Quality work at a reasonable price. Pleasant experience with owners and crew. I would recommend to family and friends.

This business is run very well. All phases of the company are excellent. If you need a new roof, Valley Roofing is your best bet.

We are very pleased with Valley Roofing and Restoration. It really was a pleasure working with Tom and (especially) Michelle The timing of the work was as predicted, the crew was professional and friendly and clean-up was great. It was also a good value for the price. I would highly recommend them.

Tom, Michelle and their entire crew were polite, professional and timely. Although our roof work included two separate properties located across the street from one another, the work was completed in one day! Valley over delivered - something extremely rare these days. We are extremely pleased with our results and unconditionally recommend and endorse Valley Roofing.

We recently had a new roof put on with Valley Roofing and Restoration. Tom and Michelle were great to work with. We were very satisfied with the results and were thrilled to not feel price gouged which was the case with other companies. Additionally, they vented our bathroom fan outside vs. leaving it venting into our attic space which we were very pleased as it was not offered by other companies...and offered to put a new roof on our shed as well with a fair price. We highly recommend Valley Roofing and Restoration!

It was time for a new roof on our home and garage and we had a handful of companies come out and assess and give quotes. Of those 5 we chose Valley Roofing and Restoration and we are certainly glad that we did. Having never needed a new roof before it seemed a bit daunting to me but from the initial visit with the owner Tom Morin we pretty much knew who we would be hiring. His wife Michelle reached out and let us know the scheduled date of install and when the dumpster would arrive. The crew showed up early morning on time and worked in the heat all day, 13 hours to get the job done. With a few last touch ups needed Tom assured me someone would be back to take care of it. I highly recommend Valley Roofing and Restoration when ever it comes time for you to replace or even repair your roof. Great company, quality people. Thanks guys for putting a beautiful new hat on our home & garage. Eric & Marlane Velthouse

A very honest operation! I was impressed the minute I got the quote. It was very detailed and they did exactly what they said they were going to do, and cared about the work they were doing. The crew was fantastic! No compromises on what you were promised and the final product. And the price was almost half of what some of these crooks out there were quoting, with their salesman type approach full of BS and inaccuracies. Hard to find a contractor you can trust these days, especially in the post-covid madness. I’ve already recommended Valley Roof and Restoration to friends looking for a roof!

Valley Roofing was such a pleasure to work with. They kept my husband and I informed every step of the way. The roof was completely quickly and looks excellent. I would highly recommend their services. Thank you so much Valley Roofing.

Valley Roofing and Restoration is the go to small business that cares about their customers. Tom does not throw any sales pitches other than what they offer which includes professional, responsive and sensitive to a good value while offering great quality and attention to the customers needs. All in all, Tom & Michelle where a joy to deal with. Their roofing crew was professional, orientated and provide quality workmanship through attention to detail. The crew exemplified good character, assured clean up was to customer satisfaction. Every step of the encounter with Valley Roofing and Restoration was simple with delivery of product, dumpster placement, crew cleanup and Tom's follow up to assure customer satisfaction should be applauded. For a family small business they are high is customer satisfaction. They deserve KUDO's for a job well done. Thank you Valley Roofing and Restoration 🙂 NOTE: This is a non-solicitated review.

Tom's crew showed up on time to rip 4 old layers of flat and replace with rubber. They also replaced a couple shingle porch roofs. Tom's estimate and description of the job took into account the price of any surprises that could arise such as missing or damaged wood. This job from start to finish was organized and effortless to them. Very impressive.

The crew stripped away 3 layers of roof - had to lay all new plywood sheets and worked 12 hours to get it all done in one day. They cleaned up the job site and if the dumpster wasn't in the driveway you wouldn't even know that such major work had been done. I highly recommend Valley Roofing for all your roofing needs.

My experience with Valley Roofing and Restoration was amazing. Both Tom and Michelle are a pleasure to work with! They follow through on every question you may have through the entire process. Their team came to my home and completed the work in 1 day. I am so pleased with my new roof!! I would recommend Valley Roofing and Restoration to anyone I meet! They are a great roofing company and they get the job done right!!!!

I recently had the pleasure of working with Valley Roofing and Restoration for a complete roof replacement, and I am absolutely thrilled with the outcome. Tom and his dedicated crew went above and beyond to ensure that every aspect of the project was handled with utmost professionalism and care. From the very beginning, the communication with Tom and Michelle was outstanding. They promptly responded to all of my inquiries and provided detailed explanations, putting any concerns I had at ease. Their exceptional customer service truly sets them apart from other roofing companies in the area. One of the aspects that truly impressed me was the attention to detail and respect for my property. Valley Roofing and Restoration took extra precautions to protect the surrounding landscape, ensuring that none of the delicate flowers around my house were damaged during the project. I greatly appreciated their thoughtfulness and dedication to preserving the aesthetics of my home. Moreover, the cleanliness of the work site was impeccable. Tom and his crew not only completed the roofing job flawlessly, but they also left my property in a pristine condition. It was evident that they take pride in their work and go the extra mile to leave a positive lasting impression. Valley Roofing and Restoration has exceeded my expectations in every way. They have proven to be a reliable and trustworthy roofing company that delivers exceptional results. I wholeheartedly recommend their services to anyone in need of roof repairs or replacements. Thank you, Tom, Michelle, and the entire team at Valley Roofing and Restoration, for your professionalism, attention to detail, and outstanding service. It has been an absolute pleasure working with you, and I am grateful for the peace of mind that comes with knowing I don’t have to stress about an upcoming rain storm.

I have a wonderful experience with valley roofing. They are professional and very reasonable price. I would recommend them to my family in friends in the future 🙂

Excellent!!! The owners Tom and Michelle are easy to deal with and they dont waste your time. Great Value! Great Quality!

We had Valley Roofing and Restoration put a new roof on our house and shed about 9 months ago. The whole process was great. Starting with the estimate - out of 3 companies, they were the only ones that gave us an actual written estimate detailing exactly what they were going to do. They were also the only one of the 3 that did not try to pressure us into signing a contract immediately. They were also the only company that said they always used their own crew - the other 2 gave us vague answers that sounded almost like a "yes" but didn't actually answer the question. We really liked that we were getting the estimate directly from Thomas, who would also be here on the day they were installing the roof - the other 2 companies sent salesmen (who were very nice - but our worry was after we signed the contract, we would be dealing with someone new.) We had originally wanted 2 skylights added. On the day the roof was going to be installed, after cutting up some of the plywood, they discovered there was something unusual about the way the roof was framed that would have required a lot more work to get the skylights installed. Thomas explained the issue to us and gave us the option to have the extra work done or just forget about the skylights. At this point we just wanted the roof to be done, so we said to forget about the skylights. Not only did they not charge us for the initial work they did for the skylights, they also replaced the plywood they had cut for free. They had originally estimated a day and a half for the roof because of the skylights, but without the skylights, they ended up getting the whole thing done in a day. They cleaned up really well - the yard was spotless after - and Thomas even helped me toss and old toilet we had recently replaced into the dumpster before it got picked up. Anyways, it's been 9 months since then and the roof has been flawless - it's been through all 4 seasons now and been hit by rain, hail, snow, and wind and we've had no issues at all. It looks great.

Valley Roofing did a great job. They installed the roof in one day and they did an excellent job cleaning up. I highly recommend using them.

I can not say enough good things about Valley Roofing and Restoration!! Everything from the first meeting to the final visit was nothing but professional, personable and the quality of the work was exactly what I was looking for. I had run into a problem with my roof that needed a sooner rather than later fix and Tom met me at that need, got his crew in as soon as he could and they had it all finished in the same day. The area was cleaned spotless and the work is guaranteed. Highly Recommended!!

I shopped around extensively, Valley was significantly less than their competitors. The work was done on time, quickly, and cleanly. I was extremely happy with the entire process, and their staff was wonderful to work with. I definitely recommend them.

Tom and Michelle were great from start to finish. Their crew worked hard and efficiently. We would highly recommend them.

Valley Roofing installed a new roof in October. Tom & Michele were to very nice and easy work with! The crew was very professional, timely and cleaned up the property nicely. And the roof looks Great!! Couldn't be happier!

Very happy with the work that was done and with the excellent customer service before, during and after the job was completed. I highly recommend Vally Roofing and Restoriation.

Great job. Quick and thorough.

Valley Roofing installed a new roof after leaks and improper ventilation caused mold and wood damage. Tom & Michelle worked harmoniously with my mold removal contractor and didn't gripe when they were set back on installation a few times due to my insurance company and my mold removal contractor. The crew had that moldy roof completely ripped off and installed new wood and shingles along with proper ventilation so I do not ever have this problem again. The crew did a beautiful job. I would recommend this company to anyone with roof problems. Tom & Michell thank you for your professionalism, knowledge, patience and honesty throughout this whole process. If I could give Valley Roofing more than 5 stars I would but they maxed out on the stars and my expectations were exceeded. Did I mention they did all this while I was away on vacation? I could view the project from my cameras and this crew was amazing! Don't call another company!! Call Tom at Valley Roofing and get the job done right at a reasonable price the first time around!

Very satisfied with start to finish. Michelle who works in the office was very attentive in responsive. The work crew did a excellent job. Very professional, very reasonable on cost. Highly recommended thank you again. Dale Simmons

Wonderful company with great people! Tom came out promptly and gave an estimate that was fair and laid out every detail of the costs so there were no surprises. He also explained different options available to work with our budget. Michelle was great at communicating every step of the way so we knew what to expect and when to expect it. The crew finished the job in under two days and did a beautiful job of cleaning everything up when they were done. They are clearly people who take pride in what they do and care about their clients. We're so happy we went with Valley Roofing and Restoration to replace our roof!

If you're considering replacing your roof, I highly recommend Valley Roofing and Restoration. They provided me a metal roof made of diamond steel shingle that was both cost effective and good looking. If I ever find myself needing a new roof again, they will be my first call!

Tom and Michelle, we're both very professional to deal with, the work was done on time everything was cleaned up neatly and we are very satisfied with all of their work. Tom followed up on the work after it was completed and made sure that we were satisfied and Michelle kept in touch while scheduling the work to be done. Wonderful company we would highly recommend them! Mark & Pat

Very personable people to deal with. Workers were diligent and the cleanup was excellent. I would highly recommend.

Quality work and excellent cleanup, good job tom

Very professional ,great work, quick response time with questions, cleaned up site very well. They had to adjust our roof date due to a tenant issue we had, and they were very accommodating and understanding. Have already referred them to two others. They were quick with coming out and giving our quote, which was substantially less expensive then the two others we received as well. Happy customers here😀

The initial meeting was very laid back but professional. I felt very comfortable. The scheduling process was fast and efficient. All efforts were made to make things convenient for me. Any and all questions were promptly and thoroughly answered. The crew doing the installation were friendly and professional. The job was completed in about 10hrs with the crew doing a really good job cleaning up. The work looks great. I am completely satisfied and I will certainly be recommending the company to others. I was very pleased to see that Tom came to check on the finished project. 👍👍👍

Tom, owner of Valley Roofing, was very professional and always prompt and answered all my concerns. His crew worked hard and also very professional. I would definitely use Valley Roofing for any job I have in the future.

Valley Roofing & Restoration did a wonderful job replacing our roof. Tom, Michelle and the entire crew were great! We had a very pleasant, smooth and stress free process from beginning to end. We highly recommend!!

I had my roof stripped of two layers of asphalt shingles and replaced. I would definitely recommend Valley Roofing to everyone. Tom and Michelle were very friendly to deal with. I was extremely impressed with the crews work and they completely finish the entire job in one day. They were amazing from installation to cleanup. Make the call to Valley Roofing for your next project. You will be happy you did.

Tom and his wife were great from start to finish. Great communication and a job well done. Would highly recommend. 5 stars for Valley Roofing

Valley Roofing replaced my roof and skylights. Tom's quote was accurate, the work was done quickly and on time, and the crew was efficient.